Frequently asked questions

General Service Questions

What will be the Duration and Cost of Service?


​​It depends on the area to be covered and after evaluating and zoning the facility into High Medium and Low Risk Zones. ​ Standard sanitization or disinfection for residential housing society or shopping malls can cost around 30 paise per square feet and it can take 6-10 hours to complete the process depending on the layout of the facility.​​ We offer free site visit/evaluation post which, we can provide a proposal within 24-48 hours.




What quality of chemicals does Conflate use?


​​​​​Conflate uses EPA Certified chemicals and as per health authority guidelines to ensure safety of people using the facility. For example in case of facilities such as schools etc., we recommend environment friendly and herbal chemicals, which are safe for kids.




What is Conflate's association with Portea?


Since we are dealing with a difficult issue which has high risks associated, Conflate thought it prudent to have a health partner, experienced and efficient in handling Coronavirus related hazards. Portea has been working Pan India in setting up quarantine and isolation centers in various private and government facilities. Portea's Covid Armour packages offer services to set up isolation centers , doctor tele consultations, 24*7 Covid Helpline. Portea is also supported by a team of Critical Care doctors who guide with services at home or Covid hospitals in Kolkata and other cities of India.





Important Information about Disinfection

How do I know if a disinfectant is effective against covid-19?


The EPA has the “List N”, which includes products that meet the EPA’s criteria for use against SARS-CoV-2, the novel coronavirus that causes the disease COVID-19. They list the EPA registration number of the product. Most disinfectants are sub-registered from companies that have the master EPA registration. Look for the EPA registration number of the product.




What’s the difference between sanitizing a surface and disinfecting a surface?


​Sanitizing eliminates microorganisms according to the label, creating a safe level. Food contact surfaces are sanitized. Disinfecting is more effective to eliminate microorganisms on hard surfaces and as stated on the label. As recommended by World Health Organization (WHO), " In non-health care settings, sodium hypochlorite (bleach / chlorine) may be used at a recommended concentration of 0.1% or 1,000ppm (1 part of 5% strength household bleach to 49 parts of water). Alcohol at 70-90% can also be used for surface disinfection." Conflate uses equipment and processes to disinfect your premises in an optimal and affordable way.




If disinfecting kills 100%, why not disinfect food contact surfaces?


​When disinfecting, there is a residual of product left behind that can pose a health risk. For food contact surfaces, that residue would need to be removed with a potable water rinse. Sanitizing leaves surfaces at a safe level without rinsing. You can still disinfect if you feel there may be a risk of known viruses or bacteria, but remember to rinse after the required dwell or contact time of the disinfectant.




How frequently do I have to get disinfection done?


While there are not specific requirements as to how often high-touch surfaces should be cleaned and disinfected, it is recommended to clean and disinfect often. A minimum of 2-3 times per eight-hour shift would be a good practice. The more highly touched areas like door handles, light switches, telephones and handrails should be done more frequently. However, it also depends on the extent of movement of people in the premises or, if any incident of infection happens in the facility after which immediate disinfection is recommended. Conflate also offers Customized Long term Annual Maintenance packages across various services from Sanitization to Fire safety to Plumbing to Electrical and Surveillance based on your needs and demands. We will be happy to provide a dedicated manager to discuss your needs in more detail and help you with the packages.




Can family/people be around during the service?


It is best to avoid coming in direct contact with disinfectants. The World Health Organization (WHO) recommends:

  • The disinfectant and its concentration should be carefully selected to avoid damaging surfaces and to avoid or minimize toxic effects on household members (or users of public spaces).
  • Avoid combining disinfectants, such as bleach and ammonia, since mixtures can cause respiratory irritation and release potentially fatal gases.
  • Keep children, pets and other people away during the application of the product until it is dry and there is no odour.
  • Open windows and use fans to ventilate. Step away from odours if they become too strong. Disinfectant solutions should always be prepared in well-ventilated areas.
  • Wash your hands after using any disinfectant, including surface wipes.
  • Keep lids tightly closed when not in use. Spills and accidents are more likely to happen when containers are open.
  • Do not allow children to use disinfectant wipes. Keep cleaning fluids and disinfectants out of the reach of children and pets.
  • The minimum recommended personal protective equipment when disinfecting in non-health care settings is rubber gloves, waterproof aprons and closed shoes. Eye protection and medical masks may also be needed to protect against chemicals in use or if there is a risk of splashing.





Write to us for any other Information . . . 
arrow&v