Frequently asked questions
General Service Questions
What will be the Duration and Cost of Service?
It depends on the area to be covered and after evaluating and zoning the facility into High Medium and Low Risk Zones.
What quality of chemicals does Conflate use?
Conflate uses EPA Certified chemicals and as per health authority guidelines to ensure safety of people using the facility.
What is Conflate's association with Portea?
Since we are dealing with a difficult issue which has high risks associated, Conflate thought it prudent to have a health partner, experienced and efficient in handling Coronavirus related hazards. Portea has been working Pan India in setting up quarantine and isolation centers in various private and government facilities. Portea's Covid Armour packages offer services to set up isolation centers , doctor tele consultations, 24*7 Covid Helpline. Portea is also supported by a team of Critical Care doctors who guide with services at home or Covid hospitals in Kolkata and other cities of India.
Important Information about Disinfection
When should building service contractors clean, vs. sanitize, vs. disinfect surfaces?
How do I know if a disinfectant is effective against covid-19?
What’s the difference between sanitizing a surface and disinfecting a surface?
If disinfecting kills 100%, why not disinfect food contact surfaces?
When disinfecting, there is a residual of product left behind that can pose a health risk. For food contact surfaces, that residue would need to be removed with a potable water rinse. Sanitizing leaves surfaces at a safe level without rinsing. You can still disinfect if you feel there may be a risk of known viruses or bacteria, but remember to rinse after the required dwell or contact time of the disinfectant.
How frequently do I have to get disinfection done?
While there are not specific requirements as to how often high-touch surfaces should be cleaned and disinfected, it is recommended to clean and disinfect often. A minimum of 2-3 times per eight-hour shift would be a good practice. The more highly touched areas like door handles, light switches, telephones and handrails should be done more frequently.
Can family/people be around during the service?
The disinfectant and its concentration should be carefully selected to avoid damaging surfaces and to avoid or minimize toxic effects on household members (or users of public spaces).
Avoid combining disinfectants, such as bleach and ammonia, since mixtures can cause respiratory irritation and release potentially fatal gases.
Keep children, pets and other people away during the application of the product until it is dry and there is no odour.
Open windows and use fans to ventilate. Step away from odours if they become too strong. Disinfectant solutions should always be prepared in well-ventilated areas.
Wash your hands after using any disinfectant, including surface wipes.
Keep lids tightly closed when not in use. Spills and accidents are more likely to happen when containers are open.
Do not allow children to use disinfectant wipes. Keep cleaning fluids and disinfectants out of the reach of children and pets.
The minimum recommended personal protective equipment when disinfecting in non-health care settings is rubber gloves, waterproof aprons and closed shoes. Eye protection and medical masks may also be needed to protect against chemicals in use or if there is a risk of splashing.